You are here: American University New Undergraduate Students

Let The Monumental Journey Begin

Congratulations and welcome to American University. We can’t wait for you to join our community of changemakers. Now that you’re admitted, you’ll take a number of steps to complete your enrollment. Find everything you need to know about getting started at AU right here.

First Steps

  1. Access your account using your AUID, located in your admissions letter
  2. Set up your AU email to receive updates
  3. View your personalized checklist on your student portal

What's Next?

  • Activate your student account

  • Take the math placement exam (you will receive an email)

  • Submit credit exam results and final high school transcript

Check back over the next few months for more upcoming deadlines.

Browse Checklist  Requires Login Review My Checklist

New Student Checklist Don’t miss a step on your journey to AU.

All checklist items are required to enroll at AU except where noted. Check your progress on Link Requires Login your personalized checklist.

Available January - March

  1. Activate your student account

    Available Now

    Activate your student account - it only takes a few clicks.

    Learn Moreabout Activate your student account

  2. Submit your enrollment deposit

    Available Now

    Submit your enrollment agreement and housing deposit by the following:

    Early Decision:
    January 15
    Early Decision 2:
    March 1
    Regular Decision:
    May 1
    Spring Admits:
    December 1

    Learn Moreabout Submit your enrollment deposit

  3. Grant proxy access to your student records Optional for matriculation:

    Available Now

    Will a parent, guardian, or other user be making payments or viewing your expenses? Grant them access to your student account.

    Learn Moreabout Grant proxy access to your student records

  4. Complete account recovery steps

    Available Now

    Establish your secret question and answer pairs in the event you need to reset a forgotten or expired password.

    Learn Moreabout Complete account recovery steps

  5. Download myAU Mobile Optional for matriculation:

    Available Now

    View your class schedule, grades, finances, and assignments all in one place. Access your new student checklist, get directions around campus, and stay up-to-date on campus life with events and news feeds.

    Learn Moreabout Download myAU Mobile

  6. Confirm your emergency contacts

    Available Now

    Make sure AU has an up-to-date list of your emergency contacts. To update, visit the academics tab on the student portal. Please note, if you are under 18, your parent/legal guardian must be your primary contact.

    Learn Moreabout Confirm your emergency contacts

  7. Submit school transcripts

    Available Now — Due June 30, 2022 — Add to calendar

    Send your final high school transcripts and, if applicable, any college-level credit transcripts by mail or email to American University’s Office of Admissions. We understand that it may take a bit more time to organize your final transcripts this year.

    Learn Moreabout Submit school transcripts

  8. Submit placement credit exam results Optional for matriculation:

    Available Now — Due June 30, 2022 — Add to calendar

    If you have taken Advanced Placement (AP), International Baccalaureate (IB), A Levels, or other placement or leaving exams, please request that those results be submitted to American University’s Office of Admissions to receive placement credit (if applicable).

    Learn Moreabout Submit placement credit exam results

  9. Update Chosen Name and Pronouns Optional for matriculation:

    Available Now

    AU recognizes that students may use names other than a legal name to identify themselves. Students who would like their chosen name displayed across many AU systems are invited to submit a chosen name using the process linked here in the Learn More button.

    Learn Moreabout Update Chosen Name and Pronouns

International students on AU's campus

International Student and Scholar Services (ISSS)

For international students and U.S. Global Nomads, see your next steps.

Learn More

Student receiving help at Welcome Week

Academic Support and Access Center (ASAC)

ASAC works with students with disabilities to provide equal access to university programs and services.

Get Started

Students walking in the School of International Service

Transfer Student?

If you are a transfer student and want access to your own personalized new student checklist, simply click below.

Personalized Checklist

Frequently Asked Questions

Advanced credit exams may be used for major, minor, and elective credit, but may not be used to satisfy AU Core requirements. Specific information about exam credit is maintained by the Office of Admissions and is available in all advising units.

Written Communication and Information Literacy (W1) requirement: Incoming first-year students may satisfy the W1 requirement by completing the 6 credit hour Written Communication and Information Literacy I sequence of classes (2 courses) with a grade of “C” or better or receiving advanced credit for specific exams (published annually by the Office of Admissions) and earning a grade of “C” or better in the 3-credit hour WRTG-106.

Quantitative Literacy (Q1): Incoming first-year students may satisfy the Q1 requirement by completing a designated Quantitative Literacy I course with a grade of “C” or better or by receiving advanced credit for specific exams (published annually by the Office of Admissions), and also earning a grade of “C” or better in an appropriately designated Quantitative Literacy I course.

Yes. You can request to room with another incoming first-year student. The only exception is that students who are part of a Living-Learning Community (LLC) cannot room with those who are not, or who are part of a different LLC.

AU has 10 dining locations on campus, from the Terrace Dining Room (TDR) to retail locations, all of which are included in your AU Dining Meal Plan. Once you select your meal plan, your AU OneCard works like a debit card. Swipe your card and a Meal Allowance, Meal Exchange, or EagleBucks will be deducted from your account automatically. 

  • Meal Allowance: The number of meals that can be used in TDR, the all-you-care-to-eat dining spot. When you go in, the cashier will deduct one meal from your plan, and you’ll be free to eat as much as you like. You can also take your meal as a carryout (or “Meal 2 Go”), just let the cashier know when you enter.
  • Meal Exchange: You can exchange a meal allowance swipe for purchases at our on-campus retail food locations. This includes Global Fresh, freshii, Einstein Bagel, PI & FRY, Elevation Burger, SUBWAY, Eagle’s Nest POD Market, and Bleeker Street POD.
  • EagleBucks: These work like money on a debit card. Each time you make a purchase, the total is subtracted from the balance in your account. One EagleBuck equals one dollar. EagleBucks are accepted at all dining locations on campus, and also at many off-campus locations in the AU neighborhood.

See the full details!

In May, students who have created their profile will receive an e-mail delivered to your AU student email with your Orientation Leader group information and next steps to start orientation. Orientation Leader small groups assignments will have new first year students in groups with other new first years, while transfer students will be grouped with other transfers.

All-American Welcome is a multi-week celebration that welcomes new and returning students to campus. It starts with new student move-in and concludes in early September. It's a time to meet new friends, build community, explore involvement opportunities, and enjoy events and activities as you are welcomed (or welcomed back) to American University. The days of All-American Welcome are filled with a variety of events. There's something for everyone! 

You can access your student account through Eagle Service by following these steps:

You can print a PDF of your bill for any semester. Additionally, you can view a list of your charges and credits by semester, verify your account balance, see whether a payment has been posted, and view pending financial aid.

Please note that your bill will continue updating as you make schedule changes and while charges, like housing and dining, are finalized. To get a full picture of the amount due, please ensure that you are registered full-time and can see both housing and meal plan charges on your account if applicable.

How can we help?

Helpful Office Contacts
Office Contact for Phone Email
Academic Support and Access Center Disability-related Accommodations, Academic Success Coaching, Math & Stat Lab, Student-Athlete Support Program, Supplemental Instruction, Tutoring Services, Writing Center 202-885-3360
Admissions Merit Award Questions, Final High School Transcripts 202-885-6000
Athletics NCAA Division I Sports 202-885-3000
AU Abroad Study Abroad 202-885-1320
AU Central Bill Payment Options, Payment Plans, Student Refund Information, Enrollment Verification, Tuition and Fees, Veterans Services, Tuition Refund Insurance 202-885-8000
AU Honors Program Honors Curriculum, Merit Scholarships, Living-Learning Community 202-885-6194
Campus Store Textbooks, School Supplies, AU Apparel 202-885-6300
Career Center Internships, Career Counselor, Major Choice 202-885-1804
Center for Community Engagement and Service Community Service Opportunities, Alternative Breaks, Community-Based Learning, DC Reads, Explore DC 202-885-7378
Center for Diversity and Inclusion Summer Transitions Enrichment Program (STEP), First Generation, LGBTQ, Multicultural Students, Intergroup Dialogue, Diversity and Inclusion Programs and Training 202-885-3651
Center for Student Involvement Student Programming, Student Organizations, Student Media, Fraternity and Sorority Life, Graduate Leadership Council, Student Government, Student Media 202-885-3390
Counseling Center Individual or Group Counseling or Therapy, Referrals, Consultations 202-885-3500 Unlisted for confidentiality
Financial Aid Need-Based Financial Aid: Loans, Federal Work Study 202-885-6500
First Year Advising Course registration, advising, American University Experience (AUx) 202-885-7000
Health Promotion and Advocacy Center Wellness resources, to promote healthy lifestyles, reduce high-risk behaviors, and offer a safe, non-discriminatory environment. 202-885-3276
Housing & Residence Life Housing Assignments, Residential Experience, Off-Campus Housing 202-885-3370
International Student & Scholar Services Immigration Process, International Students, International Student Orientation, Visa Information 202-885-3350
Kay Spiritual Life Center Worship Services, Religious Life, Interfaith Dialogue 202-885-3320
OIT Help Desk Network Issues, Printing Issues, System Status 202-885-2550
One Card and Dining Programs One Card, Meal Plans, EagleBucks, Dining Venues 202-885-2273
Orientation, Transition & Retention All American Welcome, Orientation, New Students 202-885-3303
Parking and Commuter Services U-Pass, Parking Enforcement, Parking Permits 202-885-3111 No email available
Student Employment Federal Work Study, Part-Time jobs, Professional Jobs, Internships 202-885-2591
Student Health Center Immunizations, Health Insurance, Primary Care, Psychiatric Care 202-885-3380
Undergraduate Education American University Experience (AUx), Complex Problems, Core Curriculum, First-Year Advising, Living-Learning Communities, Special Academic Programs, Undergraduate Research, Academic Policies, Learning disabilities, Academic Accommodations 202-885-3724
University Police Campus Safety, Lost Property 202-885-2527