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Mail and Packages

Residents can send and receive mail and packages during the academic year. Care should be taken to avoid misdirected or returned items by following the instructions on this page.

Main Campus Residents

  • AU Mail Services oversees reception and distribution of mail and packages sent to mail campus residents. Please visit the Mail Services webage to review how to address mail and packages, dates that mail and packages can be received on-campus, package limitations and how to recieve your deliveries.
  • If you have lost a mail key, please have the Desk Receptionist in your Residence Hall complete a Customer Service Inquiry (CSI) form.

Frequency Apartment Residents

  • Frequency residents should address their mail and packages as shared below and will receive their mail and packages in the Frequency:

[Full Name]
4000 Brandywine Street NW
[Apartment Number]
Washington, DC 20016