The Office of the University Registrar provides service to the university community. Please use the information below to identify the appropriate contact. By contacting the OUR based on specific needs, the OUR personnel can respond to inquiries and provide assistance as quickly as possible.

AU Central provides frontline assistance for students requesting the services of the Office of the University Registrar, Veterans Services, and Student Accounts. AU Central is located in Asbury 201, and is open Monday, Tuesday, Thursday, and Friday from 9 AM - 5 PM, and on Wednesday from 10 AM - 5 PM. AU Central staff are currently teleworking due to the COVID-19 crisis and unavailable for in person appointments. Contact AU Central by email at aucentral@american.edu, live chat, or by phone at 202-885-8000.

Note: Please write to only one of the following emails per request.

OUR Email Directory	Services
registrar@american.edu	General inquiries, student assistance
academic_scheduling@american.edu	Classroom scheduling, course section creation and changes
curriculum_services@american.edu	University Catalog, Curriculog, course/curriculum queries
degreeaudit@american.edu	Degree audit set-up
graduation_services@american.edu	Graduation, degree clearance, diplomas
NSC_reporting@american.edu	National Student Clearinghouse (NSC) reporting related inquiries
OUR_reports_security@american.edu	Business Intelligence (BI) reporting or access requests, operational reports
OURstudentsystems@american.edu	Security access requests, registrar website updates, forms, technical issues
record_services@american.edu	Grading, incompletes, study abroad, tools of research
registration_services@american.edu	Current term registrations, cohorts, degree/enrollment verification inquiries, withdrawals/separation, preregistration emails
reg_online@american.edu	Online program support
transcript_services@american.edu	Transcript requests
transferarticulation@american.edu	Transfer credit articulation

OUR Personnel Directory

View the directory