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Contact the OUR
The Office of the University Registrar provides service to the university community. Please use the information below to identify the appropriate contact. By contacting the OUR based on specific needs, the OUR personnel can respond to inquiries and provide assistance as quickly as possible.
AU Central provides on-campus immediate assistance for students requesting the services of the Office of the University Registrar, Financial Aid, and Student Accounts. AU Central is located in Asbury 201, and is open Monday, Tuesday, Thursday, and Friday from 9 AM - 5 PM, and on Wednesday from 10 AM - 5 PM. Please note the office is closed weekdays from 12 PM - 1 PM. Contact AU Central by email at aucentral@american.edu or by phone at 202-885-8000.
OUR Email Directory | Services |
---|---|
registrar@american.edu | General inquiries, student assistance |
academic_scheduling@american.edu | Classroom scheduling, course section creation and changes |
degreeaudit@american.edu | Degree audit set-up |
graduation_services@american.edu | Graduation, degree clearance, diplomas |
OUR_reports_security@american.edu | Business Intelligence (BI) reporting or access requests, operational reports |
OURstudentsystems@american.edu |
Security access requests, registrar website updates, forms, technical issues |
record_services@american.edu | Grading, incompletes, study abroad, tools of research |
registration_services@american.edu | Current term registrations, cohorts, degree/enrollment verification inquiries, withdrawals/separation, preregistration emails |
reg_online@american.edu | Online program support |
SET_services@american.edu | Student Evaluations of Teaching (SET) |
transcript_services@american.edu | Transcript requests |
transferarticulation@american.edu | Transfer credit articulation |
OUR Personnel Directory